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Top Virtual Receptionist Companies in USA

Virtual receptionist companies in the USA can help businesses in a variety of ways, Virtual receptionists can handle incoming calls for businesses, greet callers, answer questions, take messages, and transfer calls to the appropriate person or department. Virtual receptionists can help businesses manage their schedules by setting appointments, reminding clients of upcoming appointments, and rescheduling appointments as needed. Virtual receptionists can help businesses provide excellent customer service by answering questions, resolving issues, and responding to customer inquiries. Virtual receptionists can assist businesses with administrative tasks, such as data entry, email management, and document preparation. By outsourcing receptionist services to a virtual receptionist company, businesses can save money on overhead costs such as salaries, benefits, and office space. Virtual receptionist companies can provide businesses with a cost-effective and efficient solution for managing their calls, scheduling, customer support, and administrative tasks.

 

List of the Best Virtual Receptionist Companies in USA

Founded in July 2009, Ahex Technologies is an ISO 9001:2015 certified software development agency specializing in customized web applications, mobile applications, and e-business solutions globally. What began as a small group of like-minded individuals has now flourished into a dynamic team of around 100 exceptional professionals. Our team comprises experts in graphic design, specialists in object-oriented languages, database architects, and… Read More
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    Employees: 50 - 249
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    Min. Project amount: $10,000+
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    Country: Hyderabad, India
The Blue Box: Boutique Mobile & Web Development - Where Ideas Take Flight We're not your average software company. The Blue Box is a close-knit team dedicated to bringing your vision to life through personalized service, clear communication, and a collaborative approach. What makes us different? Boutique Experience: We prioritize personal attention and understanding your unique needs. Seamless Collaboration: Clear… Read More
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    Employees: 10 - 49
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    Min. Project amount: $10,000+
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    Country: Rosario, Argentina

DTEAM

5 (2)
DTEAM: Crafting Groundbreaking Ideas Together. We put people first. Your vision, our expertise. DTEAM isn't your ordinary design and development agency. We're a passionate team that believes in the power of collaboration to build apps users love. Here's what makes us unique: Human-Centered Approach: We prioritize understanding your needs and goals before diving into code. End-to-End Partnership: From strategy to… Read More
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    Employees: 50 - 249
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    Min. Project amount: $10,000+
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    Country: Miami, FL, United States
Origami Studios: Where Innovation Folds into Reality Crafting Bespoke Mobile, Web, and AI-powered Solutions Origami Studios isn't your average development company. We're a team of passionate engineers and designers who believe in the power of technology to transform businesses. We don't just build apps, we craft experiences that propel you forward. Unfold Your Potential with: Native Mobile Development: Build feature-rich,… Read More
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    Employees: 10 - 49
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    Min. Project amount: $10,000+
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    Country: NJ, United States
Biz4Group, based in Orlando, is a pioneering AI Development Company with over 20 years of experience. They specialize in AI and IoT solutions, having completed over 700 projects for 300+ clients. Their services include AI Development, Chatbot Development, and Generative AI Development, aimed at driving digital transformation and enhancing operational efficiency and strategic growth for businesses. Read More
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    Employees: 50 - 249
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    Min. Project amount: $25,000+
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    Country: FL, USA
Top US Mobile & Web App Development Agency Our award-winning firm of 30+ experts excels in delivering high-quality apps on time and within budget. From innovative startup ideas for the NFL to robust enterprise systems for industry leaders like Los Angeles Apparel, we bring your digital visions to life. Read More
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    Employees: 10 - 49
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    Min. Project amount: $10,000+
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    Country: Los Angeles, CA, United States
Tech Exactly is a boutique web app, mobile app, and custom software development company. We help companies build great digital products three times faster and at half the cost through our focused and process-oriented approach. Our clients recognize us for: - Clean Coding - Attention to Details - Solution-Oriented Mindset - Brutally Honest Consultation. Read More
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    Employees: 50 - 249
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    Min. Project amount: $1,000+
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    Country: Kolkata, India

itCraft

5 (3)
tCraft revolutionizes your digital product experience. With over a decade of expertise in designing and developing custom software, we have created more than 350 innovative digital products that enhance user experiences and make a difference. Our team of 100+ experts is dedicated to bringing your vision to life, providing support at every stage of your product's lifecycle. Read More
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    Employees: 50 - 249
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    Min. Project amount: $25,000+
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    Country: Warszawa, Poland

Algoworks

5 (2)
Algoworks is an award-winning mobile app design and development company based in Sunnyvale, USA, and Noida, India. We are proud to announce that we are now also a Salesforce Platinum Consulting Partner and a Salesforce PDO Member. Read More
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    Employees: 250 - 999
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    Min. Project amount: $10,000+
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    Country: CA, United States
Hyperlink InfoSystem, an ISO 9001:2008 certified organization, is a globally renowned IT software solutions provider with offices worldwide. Since its establishment in 2011, Hyperlink InfoSystem has created dynamic and cost-effective solutions for clients across India, the USA, the UK, Japan, Canada, and beyond. With a dedicated and skilled team of professionals, we deliver services without compromising on time or quality. Read More
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    Employees: 1,000 - 9,999
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    Min. Project amount: $25,000+
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    Country: NJ, United States

** Buyer's Guide **

1. What is the average cost charged by the top Virtual Receptionist companies in the USA?

The average cost charged by top virtual receptionist companies in the USA can vary depending on a number of factors, including the level of service required, the number of calls or minutes needed, and the features included in the plan. However, based on my knowledge cutoff of 2021-09, here are some approximate ranges:

 

Conversational: Their basic plan starts at $149 per month for 100 live answering minutes and goes up to $1,099 per month for 1,000 live answering minutes.

 

Gabbyville: Their plans start at $199 per month for 100 receptionist minutes and go up to $949 per month for 500 receptionist minutes.

 

Ruby Receptionists: Their plans start at $309 per month for 100 receptionist minutes and go up to $989 per month for 500 receptionist minutes.

 

AnswerConnect: Their plans start at $239 per month for 100 receptionist minutes and go up to $1,099 per month for 1,000 receptionist minutes.

 

Smith.ai: Their plans start at $140 per month for 20 receptionist minutes and go up to $1,440 per month for 240 receptionist minutes.

 

It’s important to note that these prices are subject to change and may vary depending on the specific needs of the business. It’s recommended to contact each provider directly to get a more accurate and personalized quote.

 

2. When should I opt for Virtual Receptionist Companies in USA?

Virtual receptionist companies in the USA can be a good choice for businesses in several situations. Here are some examples:


Cost-effective solution: If you are a small or medium-sized business and cannot afford to hire a full-time receptionist or if you don’t have enough office space, outsourcing receptionist services to a virtual receptionist company can be a cost-effective solution.


Improved customer service: If you want to provide excellent customer service but don’t have the resources to handle incoming calls, outsourcing to a virtual receptionist company can ensure that all calls are answered promptly and professionally, which can improve customer satisfaction and retention.


Flexible staffing: If your business has fluctuating call volumes, virtual receptionist companies can provide you with a flexible staffing solution. You can adjust your plan as needed to meet your changing call volume requirements

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Time-saving: If you want to focus on core business activities and do not have the time to handle administrative tasks or answer calls, outsourcing to a virtual receptionist company can save you time and allow you to focus on growing your business.


Business continuity: If you want to ensure that your calls are always answered, even when you are out of the office, on vacation, or during off-hours, outsourcing to a virtual receptionist company can provide you with uninterrupted service and business continuity.


Overall, if you want to enhance your business’s professionalism, save time and money, and provide excellent customer service, outsourcing to a virtual receptionist company can be a good choice.

 

3. How do I hire the top Virtual Receptionist Company in United States?

To hire the top virtual receptionist company in the United States, here are some steps you can follow:

 

Identify your needs: Determine what services you need from a virtual receptionist company. Do you need help with answering calls, scheduling appointments, customer support, or administrative tasks? This will help you find a company that meets your specific needs.

 

Research companies: Look for top virtual receptionist companies in the United States. Read online reviews, check out their website, and compare their pricing and features to find the best fit for your business.

 

Check their experience: Look for companies with years of experience in the industry. Experience is an indicator of expertise, and a company with a proven track record can provide you with reliable service.

 

Check their availability: Make sure the virtual receptionist company you choose offers service during your business hours and can handle the volume of calls you expect to receive.

 

Evaluate their customer service: Look for a virtual receptionist company that offers excellent customer service. Check if they have a dedicated customer support team and whether they are responsive and helpful when you have questions or concerns.

 

Take a free trial: Most virtual receptionist companies offer a free trial period. Take advantage of this to test their service and see if it meets your expectations.

 

Sign up for a plan: Once you have found the best virtual receptionist company for your needs, sign up for a plan that meets your requirements.

 

 Hiring the top virtual receptionist company in the United States requires research, careful consideration of your needs, and an evaluation of the company’s experience, customer service, and pricing. By following these steps, you can find a company that can provide you with reliable and cost-effective receptionist services.

 

4. How To Choose The Right Virtual Receptionist Agency For Your Business In US?

Choosing the right virtual receptionist agency for your business in the US can be a critical decision that can impact your business’s success. Here are some factors to consider when selecting a virtual receptionist agency:

 

Services offered: Look for a virtual receptionist agency that provides the services you need for your business. Determine if you need services like call answering, appointment scheduling, order processing, or customer service, and make sure the agency you choose can meet those needs.

 

Industry experience: Consider a virtual receptionist agency that has experience working in your industry. They will be more familiar with your business’s unique needs and challenges and will be better equipped to handle them.

 

Availability: Choose an agency that can provide services during your business hours and can handle the volume of calls you expect to receive. Ensure that they have backup plans in case of an emergency or unexpected call volume.

 

Technology and equipment: Ensure that the agency uses the latest technology and equipment to provide reliable and efficient services. They should have a secure and reliable platform for communication and customer data management.

 

Professionalism and customer service: Look for an agency that is professional and has friendly and well-trained staff. They should be able to handle customer queries and complaints efficiently and provide excellent customer service.

 

Pricing and contracts: Compare pricing and contract terms from different virtual receptionist agencies to find a plan that suits your business needs and budget.

 

Reputation and references: Check online reviews and ask for references from the agency to get an idea of their reputation and the quality of their services.

 

Choosing the right virtual receptionist agency for your business in the US can help you provide exceptional customer service, improve your brand image, and save you time and resources. By considering these factors, you can make an informed decision and select an agency that best meets your business’s needs.

 
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