Virtual receptionist companies in the USA can help businesses in a variety of ways, Virtual receptionists can handle incoming calls for businesses, greet callers, answer questions, take messages, and transfer calls to the appropriate person or department. Virtual receptionists can help businesses manage their schedules by setting appointments, reminding clients of upcoming appointments, and rescheduling appointments as needed. Virtual receptionists can help businesses provide excellent customer service by answering questions, resolving issues, and responding to customer inquiries. Virtual receptionists can assist businesses with administrative tasks, such as data entry, email management, and document preparation. By outsourcing receptionist services to a virtual receptionist company, businesses can save money on overhead costs such as salaries, benefits, and office space. Virtual receptionist companies can provide businesses with a cost-effective and efficient solution for managing their calls, scheduling, customer support, and administrative tasks.
List of the Best Virtual Receptionist Companies in USA
Kayzoe Marketing is the premier Search Engine Optimization & Website Design company in Washington. We've helped all types of clients from Dentists to Contractors, Water Management & Utility Maintenance to Dry Cleaners! Whatever business you find yourself in, we can help. We specialize in building websites from the ground up with SEO in mind. We use our business marketing background… Read More
At Kaufer DMC Marketing we provide a full range of online marketing services for businesses of all types in and around Edmonds. We specialize in working with healthcare practices, local businesses, non-profits, and B2B companies. With more than a decade as leaders in ,digital marketing we offer proven customized solutions to take your business from where it is today to where… Read More
ioCreative offer expert branding, SEO, and website development services. Through close work with our clients, we develop the strategies, tactics, and tools to propel success. Typically, this begins with a listening session and interview involving targeted questions about business processes and goals, history, assets, competition, and other key areas. After listening and learning, we conduct comprehensive research and analyses in… Read More
In Media Networks (IMN) is an outsource marketing firm that scientifically optimizes the profitability of business marketing campaigns. Think of us as your outsource marketing department. Our specialty is focused on businesses online web presence but the techniques and tools we use allow us to develop, manage, review and optimize marketing campaigns that are broadcast using any medium including TV,… Read More
iePlexus specializes in SEO and Web Design for online businesses. Services include the development and customization of websites, search engine optimization campaigns, press release creation and distribution, and professional content writing. All services are packaged into comprehensive online marketing programs designed for e-commerce and service provider-oriented businesses. Here at iePlexus, we incorporate the technologies of Web 2.0 into effective, affordable… Read More
Welcome to HipCat Society! HipCat is your go-to resource for all your internet marketing needs. What happens when you mix honesty, authenticity, storytelling, grit, and love? A kickass marketer! HipCat Society gives you the education, resources, tools, analytics, and inspiration you need to dig deep and become that kickass marketer. Connect with your clients and community like never before. Simplify… Read More
Day One Digital is a group of consultants, brand managers, and developers with over 10 years of Amazon experience. As a full-service agency, we help our clients optimize their Amazon business by reducing chargebacks and shortages, improving advertising efficacy, and developing custom solutions for our client's unique challenge Founded by a former Amazon employee, Day One Digital unites experts in… Read More
Coffey Communications is a leading provider of healthcare marketing solutions for hospitals and health plans across the country. Our digital solutions include website redesign, SEO, content creation, and social media publishing. We offer an enterprise Content Management System specifically designed for healthcare organizations, and our in-depth digital content library contains hundreds of interactive tools: infographics, calculators, assessments, decision tools, videos,… Read More
Located just minutes south of Seattle, Washington, our award-winning web development firm has been helping businesses get more from their websites since 1999. We excel in web design and development, SEO, copywriting, web analytics and marketing, and reputation management. Our award-winning Seattle web design firm has been staffing small business digital marketing efforts for over 18 years. We help our… Read More
Elizabeth has over 30 years of experience coordinating complex projects in the fields of education, healthcare, finance, tourism, retail and service.
In 1983 she received her BA in Education/Music from Mount Holyoke College, South Hadley, MA and has maintained her skills and knowledge through continuing education.
She uses her excellent communication skills to build strong working relationships with individuals and teams who have accountability for web development. She spends approximately six hours a week testing theories and communicating with colleagues on an international level to keep current with changes in the search engine optimization industry.
She is an active volunteer in the community and has served on the board of the Southwest King County Chamber of Commerce.Elizabeth A. Paulsen, President
Backus Marketing & Design is a family-owned and operated business in Moses Lake WA, the heart of Grant County. We have over 18 years of experience in marketing and design services and use the latest technology to communicate with and care for our clients. Aspiring to be Central Washington’s premier design and marketing service, we specialize in corporate identity, brand… Read More
1. What is the average cost charged by the top Virtual Receptionist companies in the USA?
The average cost charged by top virtual receptionist companies in the USA can vary depending on a number of factors, including the level of service required, the number of calls or minutes needed, and the features included in the plan. However, based on my knowledge cutoff of 2021-09, here are some approximate ranges:
Conversational: Their basic plan starts at $149 per month for 100 live answering minutes and goes up to $1,099 per month for 1,000 live answering minutes.
Gabbyville: Their plans start at $199 per month for 100 receptionist minutes and go up to $949 per month for 500 receptionist minutes.
Ruby Receptionists: Their plans start at $309 per month for 100 receptionist minutes and go up to $989 per month for 500 receptionist minutes.
AnswerConnect: Their plans start at $239 per month for 100 receptionist minutes and go up to $1,099 per month for 1,000 receptionist minutes.
Smith.ai: Their plans start at $140 per month for 20 receptionist minutes and go up to $1,440 per month for 240 receptionist minutes.
It’s important to note that these prices are subject to change and may vary depending on the specific needs of the business. It’s recommended to contact each provider directly to get a more accurate and personalized quote.
2. When should I opt for Virtual Receptionist Companies in USA?
Virtual receptionist companies in the USA can be a good choice for businesses in several situations. Here are some examples:
Cost-effective solution: If you are a small or medium-sized business and cannot afford to hire a full-time receptionist or if you don’t have enough office space, outsourcing receptionist services to a virtual receptionist company can be a cost-effective solution.
Improved customer service: If you want to provide excellent customer service but don’t have the resources to handle incoming calls, outsourcing to a virtual receptionist company can ensure that all calls are answered promptly and professionally, which can improve customer satisfaction and retention.
Flexible staffing: If your business has fluctuating call volumes, virtual receptionist companies can provide you with a flexible staffing solution. You can adjust your plan as needed to meet your changing call volume requirements
.
Time-saving: If you want to focus on core business activities and do not have the time to handle administrative tasks or answer calls, outsourcing to a virtual receptionist company can save you time and allow you to focus on growing your business.
Business continuity: If you want to ensure that your calls are always answered, even when you are out of the office, on vacation, or during off-hours, outsourcing to a virtual receptionist company can provide you with uninterrupted service and business continuity.
Overall, if you want to enhance your business’s professionalism, save time and money, and provide excellent customer service, outsourcing to a virtual receptionist company can be a good choice.
3. How do I hire the top Virtual Receptionist Company in United States?
To hire the top virtual receptionist company in the United States, here are some steps you can follow:
Identify your needs: Determine what services you need from a virtual receptionist company. Do you need help with answering calls, scheduling appointments, customer support, or administrative tasks? This will help you find a company that meets your specific needs.
Research companies: Look for top virtual receptionist companies in the United States. Read online reviews, check out their website, and compare their pricing and features to find the best fit for your business.
Check their experience: Look for companies with years of experience in the industry. Experience is an indicator of expertise, and a company with a proven track record can provide you with reliable service.
Check their availability: Make sure the virtual receptionist company you choose offers service during your business hours and can handle the volume of calls you expect to receive.
Evaluate their customer service: Look for a virtual receptionist company that offers excellent customer service. Check if they have a dedicated customer support team and whether they are responsive and helpful when you have questions or concerns.
Take a free trial: Most virtual receptionist companies offer a free trial period. Take advantage of this to test their service and see if it meets your expectations.
Sign up for a plan: Once you have found the best virtual receptionist company for your needs, sign up for a plan that meets your requirements.
Hiring the top virtual receptionist company in the United States requires research, careful consideration of your needs, and an evaluation of the company’s experience, customer service, and pricing. By following these steps, you can find a company that can provide you with reliable and cost-effective receptionist services.
4. How To Choose The Right Virtual Receptionist Agency For Your Business In US?
Choosing the right virtual receptionist agency for your business in the US can be a critical decision that can impact your business’s success. Here are some factors to consider when selecting a virtual receptionist agency:
Services offered: Look for a virtual receptionist agency that provides the services you need for your business. Determine if you need services like call answering, appointment scheduling, order processing, or customer service, and make sure the agency you choose can meet those needs.
Industry experience: Consider a virtual receptionist agency that has experience working in your industry. They will be more familiar with your business’s unique needs and challenges and will be better equipped to handle them.
Availability: Choose an agency that can provide services during your business hours and can handle the volume of calls you expect to receive. Ensure that they have backup plans in case of an emergency or unexpected call volume.
Technology and equipment: Ensure that the agency uses the latest technology and equipment to provide reliable and efficient services. They should have a secure and reliable platform for communication and customer data management.
Professionalism and customer service: Look for an agency that is professional and has friendly and well-trained staff. They should be able to handle customer queries and complaints efficiently and provide excellent customer service.
Pricing and contracts: Compare pricing and contract terms from different virtual receptionist agencies to find a plan that suits your business needs and budget.
Reputation and references: Check online reviews and ask for references from the agency to get an idea of their reputation and the quality of their services.
Choosing the right virtual receptionist agency for your business in the US can help you provide exceptional customer service, improve your brand image, and save you time and resources. By considering these factors, you can make an informed decision and select an agency that best meets your business’s needs.
