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Top Phone Answering Service Companies

Phone answering services can provide various benefits for businesses and individuals alike. Phone answering services ensure that your customers can always reach a live person, even outside of business hours. This can help improve customer satisfaction and loyalty. By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity. Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression. Phone answering services can be a valuable tool for businesses and individuals who want to provide excellent customer service, improve efficiency, and save money.

 

List of the Best Phone Answering Service Companies

Movers Development understand the challenge of generating growth despite market changes and seasonality of your business. Today, more than 100 moving companies trust our digital marketing tactics to make the highest return on investment. Read More
Professionalism, Quality. We’ve been working with Movers Development for about two years and remain very pleased with both their approach and work product. They completely rebuilt three of our websites and we’ve experienced valuable SEO gains thanks to their ongoing efforts. Their team truly understands customer service and we appreciate their partnership! Eric Rovner Washington, USA
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    Employees: 11 to 50
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    Min. Project amount: $ 25000
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    Country: USA
MoversTech CRM team is always ready to take on new & exciting projects or to answer any additional questions that you might have reliable. Read More
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    Employees: 0 to 10
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    Min. Project amount: $ 25000
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    Country: USA
We are experienced web/mobile/game developers, project leaders and architects in the field of PHP, AngularJS, NodeJS, React Native, ReactJS, JAVA enterprise, Frameworks, Databases, iOS/Android, HTML5/CSS, RestAPI, Javascript, ES6, WordPress, Drupal, design UI/UX and much more, and will support you in your projects no matter how custom or complex they are. We do love what we do, and it is easy… Read More
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    Employees: 51 to 100
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    Min. Project amount: $ 25000
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    Country: U.S.A

AssetfinX

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AssetfinX is a dynamic Metaverse development company dedicated to providing comprehensive Metaverse development services. With a focus on innovation and creativity, AssetfinX leverages cutting-edge technology to craft immersive virtual environments and experiences tailored to clients' specific needs. From conceptualization to execution, their team of skilled developers, designers, and strategists collaborates closely with clients to bring their visions to life in… Read More
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    Employees: 51-100
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    Min. Project amount: $ 25000
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    Country: India
Trusted Digital Transformation Partners. App Maisters Inc. is a leading mobile application development company that specializes in creating innovative and custom solutions for businesses across various industries. With a team of experienced developers, designers, and strategists, App Maisters helps clients leverage the power of mobile technology to achieve their goals and stay ahead in today's competitive market. From concept to… Read More
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    Employees: 11-50
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    Min. Project amount: $ 25000
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    Country: Houston
At Vega Moon Technologies, we strive to create stunning, high-end web solutions that will help your business reach the top of the online world. No matter what your needs are, we have the skills and expertise to bring your vision to life. Read More
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    Employees: 51-100
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    Min. Project amount: $ 25000
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    Country: New Delhi
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: U.S.A
Predictronics Corp.AI-Based Predictive Solutions for Industrial Applications Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: USA

Avaap

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Avaap is an industry-focused management and technology consulting firm with experience in Workday, Tableau, and other applications. Read More
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    Employees: 201 to 500
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    Min. Project amount: $25000
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    Country: USA

KiZan

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KiZAN is a Microsoft National Solutions Partner with over 30 years of experience helping organizations achieve their IT business goals. Read More
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    Employees: 51 to 200
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    Min. Project amount: $25000
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    Country: USA

** Buyer's Guide **

1. What is Phone Answering Service?

Phone answering services are third-party companies that provide live answering services for businesses and individuals who need help managing their incoming phone calls. These services are typically staffed by trained professionals who answer calls on behalf of the client, using scripts and information provided by the client to handle calls according to their specific needs.

 

Phone answering services can provide a range of services, including basic call answering, message taking, appointment scheduling, and call forwarding. They can also provide additional services like bilingual answering, call screening, and after-hours support.

 

Businesses of all sizes can benefit from phone answering services, as they allow companies to improve their customer service, handle a higher volume of calls, and free up internal resources to focus on other tasks. Phone answering services can also be a cost-effective alternative to hiring a full-time receptionist or call center staff, as businesses only pay for the services they use. Overall, phone answering services are a valuable tool for managing incoming phone calls and improving overall customer satisfaction.

 

2. What Do Phone Answering Service Companies Do?

Phone answering services provide a range of services designed to help businesses and individuals manage their incoming phone calls. Here are some of the common tasks that a phone answering service can perform:


Answer calls on behalf of the client: Phone answering services provide a live person to answer incoming calls on behalf of the client. The answering service can provide a professional greeting and take a message or transfer the call according to the client’s instructions.


Take messages: Phone answering services can take detailed messages and forward them to the client via email, text message, or through an online portal. This ensures that clients never miss an important message, even if they are unavailable to take calls.


Schedule appointments: Phone answering services can schedule appointments and manage a client’s calendar. This can help businesses streamline their scheduling process and reduce the risk of double bookings or missed appointments.


Handle customer inquiries: Phone answering services can provide basic customer service support, answering common questions about a client’s products or services. They can also assist with billing, account management, and other customer service-related tasks.


Forward calls: Phone answering services can forward calls to the client’s phone, ensuring that important calls are never missed. This can be especially helpful for businesses with remote or on-the-go employees.

 Phone answering services can help businesses and individuals manage their phone calls more efficiently, providing a professional image and improving customer satisfaction.

 

3. How Much Do Phone Answering Service Companies Charge For Their Services?

The cost of phone answering services can vary depending on a variety of factors, including the level of service provided, the number of calls received, and the duration of calls. Some phone answering services charge a flat monthly fee, while others charge per call or minute.

 

 

In general, basic phone answering services can range from around $30 to $100 per month, while more advanced services like appointment scheduling, call screening, and after-hours support may cost more. Per-call or per-minute charges can range from a few cents to a few dollars per call, depending on the complexity of the call and the level of service provided.

 

 

Some phone answering services also offer customized pricing packages based on the specific needs of the client, such as the number of calls received or the level of support required. It’s important to research different phone answering services and compare pricing and features to find the best fit for your needs and budget.

 

4. Why Hire Phone Answering Service Company?

There are many reasons why businesses and individuals may choose to hire a phone answering service. Here are a few of the most common reasons:

 

Improved customer service: A phone answering service can ensure that your customers can always speak with a live person, even outside of business hours. This can help improve customer satisfaction and loyalty, leading to increased sales and referrals.

 

Increased efficiency: By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity, allowing you to grow your business without increasing headcount.

 

Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. This can help reduce overhead costs and improve your bottom line.

 

Flexibility: Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. This can help you manage your time more effectively and ensure that you never miss an important call.

 

Professionalism: A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression and helping to build trust with your customers.

 

Hiring a phone answering service can provide many benefits for businesses and individuals alike, helping to improve customer service, increase efficiency, reduce costs, and enhance professionalism.

 
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