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Top Phone Answering Service Companies

Phone answering services can provide various benefits for businesses and individuals alike. Phone answering services ensure that your customers can always reach a live person, even outside of business hours. This can help improve customer satisfaction and loyalty. By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity. Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression. Phone answering services can be a valuable tool for businesses and individuals who want to provide excellent customer service, improve efficiency, and save money.

 

List of the Best Phone Answering Service Companies

Agilis Tech Labs is all about in equipping businesses with the best tools for the ride ahead. Whether it is intuitive workflow apps for mobile platforms, or wildly revolutionary e-commerce systems, it is imperative to align your company with a team that can navigate the rough waters of rapid scaling. With deep roots in development, companies around the world have… Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: USA
Apps Hunts also has a foothold in the international market and is proud to have achieved satisfied customers around the globe. We believe in client satisfaction and hence we have helped our clients to achieve significant savings and increased productivity through our onsite/offshore services. Adhering to our client’s needs is our top priority and successfully accomplishing the client objective is… Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: USA

Anatta

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Success is never achieved overnight. Anatta partnerships are formed over quarters and years, not weeks or one-off engagements. Our proudest achievements have always been the result of collaboration, shared vision, and common goals. That’s why we’re grateful every day to support the brands who truly inspire us. Read More
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    Employees: 51 to 200
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    Min. Project amount: $25000
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    Country: U.S.A
10 Years of Industry Experience CAAZ brings together more than 10 years in the software and technology industry. Our experience in building software products and launching start-ups allows us to deliver results effectively and efficiently for our clients. 32 Team Members CAAZ consists of core team members on-shore in the United States, and talented developers located overseas in Bangladesh. Our… Read More
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    Employees: 11 to 50
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    Min. Project amount: $25000
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    Country: USA
TheoremOne (previously Citrusbyte) is an innovation and engineering company that advises clients on product strategy, engineering, design, and culture, then partners with them to build and launch technology-driven solutions to their most complex problems. TheoremOne is chosen by clients when results matter most — becoming the agent of change, and driving a transformation that involves not only technology, but also… Read More
Building the world’s most potent IoT platform AT&T
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    Employees: 201 to 500
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    Min. Project amount: $25000
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    Country: USA

Synczer

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BUSINESS EXCELLENCE It is critical to select the greatest technology for your company's growth. Hiring an innovative IT services provider is the most straightforward approach to ensure that you are maximizing technology, increasing revenue, and staying ahead of the competition. PROGRESS To aid you in your role as a partner, we've collated your demands and awards to determine which can… Read More
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: USA

Decurtis

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By focusing on these three pillars, DeCurtis can assist clients in increasing safety and security, driving new revenue streams and enhancing the overall guest experience. The DeCurtis Experience Platform™ powers all of our solutions and turns any indoor space into a location-aware environment aimed at increasing health and safety while efficiently transforming the guest experience. HEALTH, SAFETY & SECURITY DeCurtis… Read More
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    Employees: 51 to 200
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    Min. Project amount: $25000
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    Country: USA
The most important thing one needs to know about ATI Creative Consulting (formerly ATI Graphics, Inc.) and CEO, Larry Bloom, is that our success is deeply rooted in the successes we have made for our clients. While web searches and traditional advertising direct business to our virtual doors, it is a steady stream of word-of-mouth referrals that make up the… Read More
“ATI Graphics, Inc. has been so terrific to work with that I have been non-stop recommending them at every opportunity. Not only are they creative and expert at what they do, but they deliver a great product on time—or early. ATI Graphics, Inc. is very respectful of our company’s budget—and always directs us toward the most cost-effective and efficient way of doing things. I can not more highly recommend ATI Graphics, Inc.” Julie Yusim, (Former) Director of Marketing, Duxler Complete Auto Care
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    Employees: 2 to 10
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    Min. Project amount: $25000
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    Country: U.S.A
Stephen Starr started Stephen B. Starr Design, Inc. in January 1991 after thirteen years of employment with design groups in Chicago. Stephen developed clients in the areas of healthcare, professional associations, banking, closely-held businesses, and nonprofit organizations. In 1995, Stephen became enamored with the opportunities to communicate via the internet and has since been an enthusiastic advocate of digital media… Read More
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    Employees: 0 to 1
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    Min. Project amount: $25000
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    Country: U.S.A

** Buyer's Guide **

1. What is Phone Answering Service?

Phone answering services are third-party companies that provide live answering services for businesses and individuals who need help managing their incoming phone calls. These services are typically staffed by trained professionals who answer calls on behalf of the client, using scripts and information provided by the client to handle calls according to their specific needs.

 

Phone answering services can provide a range of services, including basic call answering, message taking, appointment scheduling, and call forwarding. They can also provide additional services like bilingual answering, call screening, and after-hours support.

 

Businesses of all sizes can benefit from phone answering services, as they allow companies to improve their customer service, handle a higher volume of calls, and free up internal resources to focus on other tasks. Phone answering services can also be a cost-effective alternative to hiring a full-time receptionist or call center staff, as businesses only pay for the services they use. Overall, phone answering services are a valuable tool for managing incoming phone calls and improving overall customer satisfaction.

 

2. What Do Phone Answering Service Companies Do?

Phone answering services provide a range of services designed to help businesses and individuals manage their incoming phone calls. Here are some of the common tasks that a phone answering service can perform:


Answer calls on behalf of the client: Phone answering services provide a live person to answer incoming calls on behalf of the client. The answering service can provide a professional greeting and take a message or transfer the call according to the client’s instructions.


Take messages: Phone answering services can take detailed messages and forward them to the client via email, text message, or through an online portal. This ensures that clients never miss an important message, even if they are unavailable to take calls.


Schedule appointments: Phone answering services can schedule appointments and manage a client’s calendar. This can help businesses streamline their scheduling process and reduce the risk of double bookings or missed appointments.


Handle customer inquiries: Phone answering services can provide basic customer service support, answering common questions about a client’s products or services. They can also assist with billing, account management, and other customer service-related tasks.


Forward calls: Phone answering services can forward calls to the client’s phone, ensuring that important calls are never missed. This can be especially helpful for businesses with remote or on-the-go employees.

 Phone answering services can help businesses and individuals manage their phone calls more efficiently, providing a professional image and improving customer satisfaction.

 

3. How Much Do Phone Answering Service Companies Charge For Their Services?

The cost of phone answering services can vary depending on a variety of factors, including the level of service provided, the number of calls received, and the duration of calls. Some phone answering services charge a flat monthly fee, while others charge per call or minute.

 

 

In general, basic phone answering services can range from around $30 to $100 per month, while more advanced services like appointment scheduling, call screening, and after-hours support may cost more. Per-call or per-minute charges can range from a few cents to a few dollars per call, depending on the complexity of the call and the level of service provided.

 

 

Some phone answering services also offer customized pricing packages based on the specific needs of the client, such as the number of calls received or the level of support required. It’s important to research different phone answering services and compare pricing and features to find the best fit for your needs and budget.

 

4. Why Hire Phone Answering Service Company?

There are many reasons why businesses and individuals may choose to hire a phone answering service. Here are a few of the most common reasons:

 

Improved customer service: A phone answering service can ensure that your customers can always speak with a live person, even outside of business hours. This can help improve customer satisfaction and loyalty, leading to increased sales and referrals.

 

Increased efficiency: By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity, allowing you to grow your business without increasing headcount.

 

Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. This can help reduce overhead costs and improve your bottom line.

 

Flexibility: Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. This can help you manage your time more effectively and ensure that you never miss an important call.

 

Professionalism: A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression and helping to build trust with your customers.

 

Hiring a phone answering service can provide many benefits for businesses and individuals alike, helping to improve customer service, increase efficiency, reduce costs, and enhance professionalism.

 
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