CLM is a full-service marketing, advertising, and media firm located in Boise, Idaho. At CLM, we do it all for our clients. We specialize in solving marketing problems and generating workable solutions. We’re not right-brained or left-brained—we’re whole brains, balancing the smart, eye-catching creative with a well-conceived strategy based on real market research and customer insights. To us, creativity and… Read More
Top Phone Answering Service Companies
Phone answering services can provide various benefits for businesses and individuals alike. Phone answering services ensure that your customers can always reach a live person, even outside of business hours. This can help improve customer satisfaction and loyalty. By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity. Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression. Phone answering services can be a valuable tool for businesses and individuals who want to provide excellent customer service, improve efficiency, and save money.
List of the Best Phone Answering Service Companies
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Employees: 11 to 50 -
Min. Project amount: $25000 -
Country: U.S.A
Dynamics Online
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Dynamics Online, Inc. is a full-service Internet marketing agency offering complete website planning, design, and promotion, including: Internet Marketing Strategy, Search Engine Optimization, Pay Per Click Advertising, Website, and Banner Design, Social Media Strategy Read More
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Employees: 2 to 10
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Min. Project amount: $25000
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Country: U.S.A
DIG Marketing
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Dig Marketing is a full-service niche advertising and content marketing agency serving the green industry—from local independent garden centers and landscape design companies to international thought leaders in the home and garden verticals. Having sprouted from the back offices of a family-owned greenhouse, our mission has always been to provide leading-edge, trend-aware marketing services with the “hustle” and agility our… Read More
"Dig took the time to get to know my business, and has really done a great job of implementing a comprehensive marketing strategy that enhances my brand. They understand the industry and they bring a fresh, unique perspective to it."
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Employees: 11 to 50
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Min. Project amount: $25000
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Country: U.S.A
OMG Marketing
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OMG Marketing Agency provides digital marketing solutions with proven methods and strategies to GET YOUR COMPANY SEEN! We are dedicated to our client's continued success, so we understand that the outcome of a digital marketing campaign is not measured by a spontaneous increase in visits, but rather by an increase in conversions. We give you the best by placing you… Read More
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Min. Project amount: $25000
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Country: U.S.A
Regalix
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Regalix is a global leader partnering with companies on revenue operations, customer experience, and thought-leadership. Founded in 2005 with headquarters in San Mateo, CA, and offices worldwide, Regalix has hundreds of customers from F500 to SMEs, including Google, Amazon, SAP, VMware, BMC, and several others. With its roots in data-driven, ROI-focused marketing, Regalix delivers value at scale and speed to… Read More
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Employees: 1,001 to 5,000
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Min. Project amount: $25000
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Country: U.S.A
SocialHi5
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SocialHi5 is a San Jose-based new generation online advertising agency founded with the sole objective of providing clients, with research-driven online marketing solutions for broader customer acquisition and building deep inroads for brands to penetrate deep into the online world. Our passion lies in the optimal utilization of online mediums through tested and meaningful means, thus equipping our clients with… Read More
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Employees: 11 to 50
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Min. Project amount: $25000
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Country: U.S.A
Fishbowl Design
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Fishbowl marketing firm provides attentive, performance-focused service programs with proven results. Whether it’s increasing current market share or expanding into different markets, we can help. With the latest in design and SEO tools and SEO Expert techniques, we pull in traffic from potential customers who will contribute to your business’ growth. We take pride in the ability to contribute to the growth… Read More
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Employees: 2 to 10
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Min. Project amount: $25000
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Country: U.S.A
WorldLight Media
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WorldLight Media is a digital marketing agency specializing in branding, UX, and design. Our clients range from Professional Athletes to City Governments, from 100 million dollar enterprises to the most sought-after medical practices in the nation. Read More
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Employees: 2 to 10
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Min. Project amount: $25000
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Country: U.S.A
SkeegTen
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SkeegTen is a full-service digital marketing agency providing ROI-based services. We are a service-based startup founded with the aim to make new-age digital marketing services accessible to all businesses regardless of their campaign size or budget. We help you build an unshakable and strong online presence for your brand in this new digital world. One of our defining principles is… Read More
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Employees: 11 to 50
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Min. Project amount: $25000
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Country: U.S.A
Sure Exposure
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Sure Exposure has provided leading web design and marketing solutions for small to medium size businesses in the San Francisco Bay Area since 2006. Our brand is Strategic Web Design™. We combine digital engagement with industry-leading marketing strategies to build your ROI. We want to deliver solutions that meet and exceed our customers’ expectations. We focus on being a business partner to the long-term… Read More
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Employees: 11 to 50
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Min. Project amount: $25000
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Country: U.S.A
1. What is Phone Answering Service?
Phone answering services are third-party companies that provide live answering services for businesses and individuals who need help managing their incoming phone calls. These services are typically staffed by trained professionals who answer calls on behalf of the client, using scripts and information provided by the client to handle calls according to their specific needs.
Phone answering services can provide a range of services, including basic call answering, message taking, appointment scheduling, and call forwarding. They can also provide additional services like bilingual answering, call screening, and after-hours support.
Businesses of all sizes can benefit from phone answering services, as they allow companies to improve their customer service, handle a higher volume of calls, and free up internal resources to focus on other tasks. Phone answering services can also be a cost-effective alternative to hiring a full-time receptionist or call center staff, as businesses only pay for the services they use. Overall, phone answering services are a valuable tool for managing incoming phone calls and improving overall customer satisfaction.
2. What Do Phone Answering Service Companies Do?
Phone answering services provide a range of services designed to help businesses and individuals manage their incoming phone calls. Here are some of the common tasks that a phone answering service can perform:
Answer calls on behalf of the client: Phone answering services provide a live person to answer incoming calls on behalf of the client. The answering service can provide a professional greeting and take a message or transfer the call according to the client’s instructions.
Take messages: Phone answering services can take detailed messages and forward them to the client via email, text message, or through an online portal. This ensures that clients never miss an important message, even if they are unavailable to take calls.
Schedule appointments: Phone answering services can schedule appointments and manage a client’s calendar. This can help businesses streamline their scheduling process and reduce the risk of double bookings or missed appointments.
Handle customer inquiries: Phone answering services can provide basic customer service support, answering common questions about a client’s products or services. They can also assist with billing, account management, and other customer service-related tasks.
Forward calls: Phone answering services can forward calls to the client’s phone, ensuring that important calls are never missed. This can be especially helpful for businesses with remote or on-the-go employees.
Phone answering services can help businesses and individuals manage their phone calls more efficiently, providing a professional image and improving customer satisfaction.
3. How Much Do Phone Answering Service Companies Charge For Their Services?
The cost of phone answering services can vary depending on a variety of factors, including the level of service provided, the number of calls received, and the duration of calls. Some phone answering services charge a flat monthly fee, while others charge per call or minute.
In general, basic phone answering services can range from around $30 to $100 per month, while more advanced services like appointment scheduling, call screening, and after-hours support may cost more. Per-call or per-minute charges can range from a few cents to a few dollars per call, depending on the complexity of the call and the level of service provided.
Some phone answering services also offer customized pricing packages based on the specific needs of the client, such as the number of calls received or the level of support required. It’s important to research different phone answering services and compare pricing and features to find the best fit for your needs and budget.
4. Why Hire Phone Answering Service Company?
There are many reasons why businesses and individuals may choose to hire a phone answering service. Here are a few of the most common reasons:
Improved customer service: A phone answering service can ensure that your customers can always speak with a live person, even outside of business hours. This can help improve customer satisfaction and loyalty, leading to increased sales and referrals.
Increased efficiency: By outsourcing your phone answering to a third-party service, you can free up your staff to focus on other essential tasks. This can help improve efficiency and productivity, allowing you to grow your business without increasing headcount.
Cost savings: Hiring a full-time receptionist can be expensive, especially for small businesses. Phone answering services provide a more affordable alternative, allowing you to pay only for the calls you receive. This can help reduce overhead costs and improve your bottom line.
Flexibility: Phone answering services can be customized to meet your specific needs. You can choose when and how calls are answered, and you can also specify the types of calls that should be forwarded directly to you. This can help you manage your time more effectively and ensure that you never miss an important call.
Professionalism: A professional phone answering service can help give your business a more polished image. Callers will be greeted with a friendly and professional voice, creating a positive first impression and helping to build trust with your customers.
Hiring a phone answering service can provide many benefits for businesses and individuals alike, helping to improve customer service, increase efficiency, reduce costs, and enhance professionalism.
