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Top Virtual Receptionist Companies in USA

Virtual receptionist companies in the USA can help businesses in a variety of ways, Virtual receptionists can handle incoming calls for businesses, greet callers, answer questions, take messages, and transfer calls to the appropriate person or department. Virtual receptionists can help businesses manage their schedules by setting appointments, reminding clients of upcoming appointments, and rescheduling appointments as needed. Virtual receptionists can help businesses provide excellent customer service by answering questions, resolving issues, and responding to customer inquiries. Virtual receptionists can assist businesses with administrative tasks, such as data entry, email management, and document preparation. By outsourcing receptionist services to a virtual receptionist company, businesses can save money on overhead costs such as salaries, benefits, and office space. Virtual receptionist companies can provide businesses with a cost-effective and efficient solution for managing their calls, scheduling, customer support, and administrative tasks.

 

List of the Best Virtual Receptionist Companies in USA

Octal IT Solution is a global IT services provider specializing in innovative and scalable digital solutions for businesses across various industries. They offer a wide range of services including software development, web and mobile app development, cloud solutions, enterprise solutions, and IT consulting. With a strong focus on cutting-edge technologies such as artificial intelligence, machine learning, blockchain, and IoT, Octal… Read More
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    Employees: 101 to 250
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    Min. Project amount: $1,000+
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    Country: FL, United States
Founded in 1999 and headquartered in Scottsdale, Arizona, Net-Craft.com specializes in custom mobile app and website development. Our expertise extends beyond development; we have a dedicated team of search-engine marketing and social media experts who are committed to delivering impactful internet marketing services. Our goal is to provide professional services at affordable prices, tailored to meet the unique needs of… Read More
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    Employees: 10 - 49
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    Min. Project amount: $1,000+
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    Country: AZ, United States
TinyFrog Technologies is a premier web design and development agency based in San Diego, specializing in creating high-quality, custom WordPress websites. With over 170 reviews and an impressive average rating of 4.9 stars, we pride ourselves on delivering exceptional service and results to our clients. Our Services Custom WordPress Website Design Unique Designs: Craft visually stunning and unique website designs… Read More
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    Employees: 10 - 49
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    Min. Project amount: $10,000+
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    Country: San Diego, CA
Envy Design Co: Enviable Creative Services Envy Design Co is a full-service design agency that caters to companies of all sizes. We offer a wide range of creative services designed to help your business stand out and make a lasting impression. Whether you need branding, web design, or anything in between, we've got you covered. Services Offered Branding Logo Design:… Read More
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    Employees: 2 - 9
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    Min. Project amount: $5,000+
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    Country: Toronto, Canada
Sayenko Design's Web Design Workflow 1. Strategy Discovery & Research: Understand client's business, target audience, and goals. Project Planning: Define project scope, timeline, and deliverables. Content Strategy: Plan and organize website content to align with business objectives. SEO Strategy: Develop a strategy to improve search engine visibility. 2. Design Wireframing: Create low-fidelity layouts to map out structure and flow. Mockups:… Read More
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    Employees: 2 - 9
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    Min. Project amount: $10,000+
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    Country: WA, United States
Welcome to AppVin Technologies, where innovation and excellence waltz hand in hand across the digital canvas! As a vibrant software development company, our tale began in 2020, and within a mere year, we've orchestrated over 50 projects, leaving an indelible mark in 5 countries with a team of 150+ brilliant minds. Imagine a landscape where creativity, technology, and expertise unite… Read More
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    Employees: 51-100
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    Country: Netherlands, Leiden/Kanaalpark
At Adchitects, we build and scale world-class digital products. Our dedicated teams combine creativity and technical expertise to deliver the value and growth your business needs. How can we help you? → Custom websites (HubSpot, WordPress) → Custom e-commerce (Shopify, WooCommerce) → Custom web apps (React.js, Node.js) → Branding & identity Read More
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    Employees: 10 - 49
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    Min. Project amount: $10,000+
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    Country: Poznań, Poland
We are an award-winning web design agency dedicated to crafting bespoke and interactive web experiences for both aspiring and established businesses. Our collaborative, phased approach encompasses all aspects of design and branding, SEO optimization, interactivity, and UI/UX to deliver industry-leading solutions. We specialize in high-performance, immersive digital experiences designed to provide our clients with a competitive advantage and effective ROI… Read More
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    Employees: 10 - 49
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    Min. Project amount: $100 - $149 / hr
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    Country: London, United Kingdom

GLIDE®

5 (2)
Austin Web Design + Digital Marketing. Certified B-Corp. Climate Neutral Certified. SOC2 Compliant. For over 20 years, GLIDE® has been creating award-winning custom websites in Austin, Texas. We amplify impact for purpose-driven organizations, earning loyal fans worldwide. GLIDE® is committed to delivering top-tier web designs, offering unparalleled support, and producing stunning custom websites that drive measurable growth for our clients.… Read More
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    Employees: 10 - 49
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    Min. Project amount: $25,000+
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    Country: TX, United States
Top Notch Dezigns specializes in boosting brands online through custom web design and digital marketing strategies. Our focus is on enhancing brand awareness and driving increased leads and sales. We design and create tailored websites and digital strategies that elevate brand visibility and performance. We proudly collaborate with prominent brands such as Home Depot, LIU, Big Brothers Big Sisters, Brick… Read More
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    Employees: 10 - 49
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    Min. Project amount: $10,000+
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    Country: NY, United States

** Buyer's Guide **

1. What is the average cost charged by the top Virtual Receptionist companies in the USA?

The average cost charged by top virtual receptionist companies in the USA can vary depending on a number of factors, including the level of service required, the number of calls or minutes needed, and the features included in the plan. However, based on my knowledge cutoff of 2021-09, here are some approximate ranges:

 

Conversational: Their basic plan starts at $149 per month for 100 live answering minutes and goes up to $1,099 per month for 1,000 live answering minutes.

 

Gabbyville: Their plans start at $199 per month for 100 receptionist minutes and go up to $949 per month for 500 receptionist minutes.

 

Ruby Receptionists: Their plans start at $309 per month for 100 receptionist minutes and go up to $989 per month for 500 receptionist minutes.

 

AnswerConnect: Their plans start at $239 per month for 100 receptionist minutes and go up to $1,099 per month for 1,000 receptionist minutes.

 

Smith.ai: Their plans start at $140 per month for 20 receptionist minutes and go up to $1,440 per month for 240 receptionist minutes.

 

It’s important to note that these prices are subject to change and may vary depending on the specific needs of the business. It’s recommended to contact each provider directly to get a more accurate and personalized quote.

 

2. When should I opt for Virtual Receptionist Companies in USA?

Virtual receptionist companies in the USA can be a good choice for businesses in several situations. Here are some examples:


Cost-effective solution: If you are a small or medium-sized business and cannot afford to hire a full-time receptionist or if you don’t have enough office space, outsourcing receptionist services to a virtual receptionist company can be a cost-effective solution.


Improved customer service: If you want to provide excellent customer service but don’t have the resources to handle incoming calls, outsourcing to a virtual receptionist company can ensure that all calls are answered promptly and professionally, which can improve customer satisfaction and retention.


Flexible staffing: If your business has fluctuating call volumes, virtual receptionist companies can provide you with a flexible staffing solution. You can adjust your plan as needed to meet your changing call volume requirements

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Time-saving: If you want to focus on core business activities and do not have the time to handle administrative tasks or answer calls, outsourcing to a virtual receptionist company can save you time and allow you to focus on growing your business.


Business continuity: If you want to ensure that your calls are always answered, even when you are out of the office, on vacation, or during off-hours, outsourcing to a virtual receptionist company can provide you with uninterrupted service and business continuity.


Overall, if you want to enhance your business’s professionalism, save time and money, and provide excellent customer service, outsourcing to a virtual receptionist company can be a good choice.

 

3. How do I hire the top Virtual Receptionist Company in United States?

To hire the top virtual receptionist company in the United States, here are some steps you can follow:

 

Identify your needs: Determine what services you need from a virtual receptionist company. Do you need help with answering calls, scheduling appointments, customer support, or administrative tasks? This will help you find a company that meets your specific needs.

 

Research companies: Look for top virtual receptionist companies in the United States. Read online reviews, check out their website, and compare their pricing and features to find the best fit for your business.

 

Check their experience: Look for companies with years of experience in the industry. Experience is an indicator of expertise, and a company with a proven track record can provide you with reliable service.

 

Check their availability: Make sure the virtual receptionist company you choose offers service during your business hours and can handle the volume of calls you expect to receive.

 

Evaluate their customer service: Look for a virtual receptionist company that offers excellent customer service. Check if they have a dedicated customer support team and whether they are responsive and helpful when you have questions or concerns.

 

Take a free trial: Most virtual receptionist companies offer a free trial period. Take advantage of this to test their service and see if it meets your expectations.

 

Sign up for a plan: Once you have found the best virtual receptionist company for your needs, sign up for a plan that meets your requirements.

 

 Hiring the top virtual receptionist company in the United States requires research, careful consideration of your needs, and an evaluation of the company’s experience, customer service, and pricing. By following these steps, you can find a company that can provide you with reliable and cost-effective receptionist services.

 

4. How To Choose The Right Virtual Receptionist Agency For Your Business In US?

Choosing the right virtual receptionist agency for your business in the US can be a critical decision that can impact your business’s success. Here are some factors to consider when selecting a virtual receptionist agency:

 

Services offered: Look for a virtual receptionist agency that provides the services you need for your business. Determine if you need services like call answering, appointment scheduling, order processing, or customer service, and make sure the agency you choose can meet those needs.

 

Industry experience: Consider a virtual receptionist agency that has experience working in your industry. They will be more familiar with your business’s unique needs and challenges and will be better equipped to handle them.

 

Availability: Choose an agency that can provide services during your business hours and can handle the volume of calls you expect to receive. Ensure that they have backup plans in case of an emergency or unexpected call volume.

 

Technology and equipment: Ensure that the agency uses the latest technology and equipment to provide reliable and efficient services. They should have a secure and reliable platform for communication and customer data management.

 

Professionalism and customer service: Look for an agency that is professional and has friendly and well-trained staff. They should be able to handle customer queries and complaints efficiently and provide excellent customer service.

 

Pricing and contracts: Compare pricing and contract terms from different virtual receptionist agencies to find a plan that suits your business needs and budget.

 

Reputation and references: Check online reviews and ask for references from the agency to get an idea of their reputation and the quality of their services.

 

Choosing the right virtual receptionist agency for your business in the US can help you provide exceptional customer service, improve your brand image, and save you time and resources. By considering these factors, you can make an informed decision and select an agency that best meets your business’s needs.

 
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